Privacy Policy

Effective 8 September 2026

Nature Bazar (“we”, “us”) sells food products online for cash-on-delivery across Bangladesh. This policy explains what personal data we collect when you use this website, why we collect it, who we share it with and the choices you have. By placing an order you agree to the practices described here.

1. What we collect

When you place an order, or start filling in the order form:

• Your name, mobile number and delivery address.
• Which product and size you ordered, and any note you added.
• The details you type into the order form, even if you do not finish it, so that we can follow up on an incomplete order.

Automatically, when you visit:

• Your IP address, device and browser type, the pages you view and the time of your visit.
• Cookies and similar identifiers set by us and by the advertising and analytics services described below.

We do not collect payment card details: every order is paid in cash on delivery.

2. How we use it

• To process, confirm and deliver your order.
• To call you to confirm the order before it is dispatched, and to contact you about it if something goes wrong.
• To prevent duplicate or fraudulent orders — for example, one order per mobile number within a short period.
• To measure how our advertising performs and to show you relevant offers, as described under Advertising and analytics.
• To improve this website and our products.
• To comply with the law and to enforce our terms.

3. Who we share it with

We share personal data only as needed to run the shop:

• Delivery partners. Your name, mobile number, address and the cash amount due are passed to the courier that delivers your parcel (for example Pathao Courier).
• Advertising and analytics services. Meta (Facebook) and Google, as described in the next section.
• Service providers that host this website and our systems, who act on our instructions.
• Authorities, where the law requires it.

We do not sell your personal data.

4. Advertising and analytics

We use the Meta Pixel and Meta’s Conversions API, and may use Google Tag Manager and Google Analytics, to understand how visitors reach and use this site and to measure our advertising. These tools record events such as viewing a product, starting the order form and placing an order. When you place an order we may also send Meta a hashed (scrambled) version of your name and mobile number so that the purchase can be matched to the advertisement that brought you here. Meta and Google process this data under their own privacy policies. You can limit ad tracking in your browser settings, in your Facebook ad preferences, and with tools such as the Google Analytics opt-out.

5. Cookies

Cookies are small files stored by your browser. We use them to remember an order you have just placed on this device, to keep an unfinished order form from being lost, and — through the services above — for advertising measurement. You can delete or block cookies in your browser; the order form still works without them.

6. How long we keep it

Order records, including your name, mobile number and address, are kept for as long as we need them to fulfil the order, handle returns and complaints, keep our accounts and meet legal obligations. Details from an order form that was never submitted are kept only long enough to follow up, and then deleted.

7. Security

Your data is stored on secured servers and transmitted over encrypted connections. Access is limited to staff who need it to process orders. No method of storage or transmission is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your data.

8. Your choices and rights

• You may ask us what personal data we hold about you, ask us to correct it, or ask us to delete it where we no longer need it.
• You may ask us not to contact you for marketing at any time.
• You may block cookies and opt out of ad tracking as described above.

To make a request, contact us using the details below.

9. Children

This website is intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us personal data, contact us and we will delete it.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the site after a change means you accept the updated policy.

11. Contact

Questions about this policy or about your data can be sent to Nature Bazar through our Facebook page, or raised with our representative when we call to confirm your order.